We stand by our used transmissions. Each one comes with a simple, clear warranty to give you peace of mind from the moment you order.
Coverage length depends on the transmission's manufacturing era — newer units carry longer warranties because their components have aged less. Some premium parts qualify for up to 36 months of coverage.
Two clauses every buyer should read before signing for delivery. Plain language, no surprises.
You can cancel your order within 24 hours of payment and get a full refund.
After 24 hours, we begin preparing your transmission for shipment. If you cancel after this time, the following charges will apply:
Let us know about any visible damage or issues within 30 days of delivery. We can't take returns after 30 days.
Please note: If you send the transmission back even though it was delivered in good shape, it counts as a canceled order. In that case, our regular cancellation fees will apply.
Check out our Return Policy here.
What you're entitled to under the warranty, broken into five operating principles.
Install your transmission within 30 days of the invoice date to keep your return and warranty valid. If the transmission sits too long, air and moisture can cause rust and damage.
If something goes wrong after the first 30 days return window, don't worry. Your part is still covered by our warranty for up to 1 to 36 months.
We pay for shipping if your return is approved under warranty.
We use your VIN# to match the right transmission. Even if it comes from a different year or model, it will fit and work like the original.
If we approve your warranty claim, we will pick up the transmission and send you a tested replacement. If that transmission has the same issue, we will give you a full refund after we get it back.
You must follow all the steps we give when you install the transmission. This keeps your warranty valid.
A direct, side-by-side ledger of what falls inside the warranty boundary — and what stays outside it. No fine print.
Our warranty covers essential internal components only:
If any of the following occurs, warranty protection is forfeited. Read carefully — this is the part that costs people coverage.
Skipping the pre-installation checklist
Overheating or low fluid damage
Doing any repairs or modifications not authorized by us
Holding defective items beyond 30 days
Not replacing the transmission filter during installation
Returning a part in a condition different from how it was delivered or with missing parts
Please have the following details ready when filing a warranty claim:
A proof of the issue clearly showing the issue and stock# of our part.
The installation invoice from your installer showing that our preinstallation checklist was followed.
A diagnostic report from a certified mechanic isolating the exact issue.
A used transmission isn't a phone case. It's a major decision — and the people behind your warranty know it. Every claim is read by a real specialist, not a queue.
