Frequently Asked Questions
Frequently Asked Questions.
Everything you need to know about our engines, transmissions, warranties, shipping, and ordering — answered by our team.
Used Engines
Q·01What types of used engines do you offer?
We offer a comprehensive selection of tested and warranted used engines for most makes and models. Our inventory includes engines for domestic, import, and luxury vehicles. Each engine undergoes thorough testing to ensure reliability and performance.
Q·02How do you test your engines before sale?
Every engine goes through our comprehensive testing process including compression tests, leak-down tests, and complete inspection of all major components. We verify proper oil pressure, check for leaks, and ensure all systems function correctly.
Q·03What's included with an engine purchase?
Your engine purchase includes the complete long block, our comprehensive warranty, detailed installation guidelines, and access to our expert technical support team throughout the installation process.
Used Transmissions
Q·04Do you offer both automatic and manual transmissions?
Yes! We stock both automatic and manual transmissions for a wide range of vehicles. Our inventory includes standard transmissions, overdrive units, and specialty transmissions for performance applications.
Q·05How do you ensure transmission quality?
Each transmission undergoes thorough testing and inspection including pressure tests, shift quality evaluation, and complete internal inspection. We verify proper operation of all gears, torque converter function (for automatics), and clutch operation (for manuals).
Q·06What accessories come with transmissions?
Transmissions include the complete unit with torque converter (automatics), necessary sensors, and our comprehensive warranty. We also provide installation support and technical guidance.
Warranty & Protection
Q·07What warranty do you provide?
We offer comprehensive warranty coverage on all our engines and transmissions. Our warranty terms vary by product type and mileage. Visit our Engine Warranty and Transmission Warranty pages for complete details.
Q·08What does your warranty cover?
Our warranty covers internal engine and transmission components against defects in materials and workmanship. This includes major internal parts, gaskets, seals, and proper operation under normal driving conditions.
Q·09How do I file a warranty claim?
Simply contact our support team with your purchase information and description of the issue. Review our Engine Warranty and Transmission Warranty pages for specific claim procedures. We'll guide you through the process quickly.
Shipping & Delivery
Q·10Do you ship nationwide?
Yes! We provide fast, free shipping nationwide to all 50 states. Our experienced shipping team ensures your engine or transmission arrives safely and on time.
Q·11How are engines and transmissions packaged?
All units are professionally packaged on custom pallets with protective covering and secure strapping. We use specialized freight carriers experienced in handling automotive components to ensure safe delivery.
Q·12What are typical shipping times?
Most orders ship within 1–3 business days after payment and photo approval. Delivery typically takes 3–7 business days depending on your location. We provide full tracking so you can monitor your shipment.
Installation & Support
Q·13Do you provide installation services?
While we don't perform installations directly, we provide comprehensive installation support including detailed guidelines, technical specifications, and access to our expert support team throughout your installation process.
Q·14Can you recommend installers?
We work with a network of qualified installation professionals nationwide. Contact us with your location and we'll help connect you with trusted installers in your area.
Q·15What technical support do you offer?
Our expert technical team provides ongoing support including pre-installation consultation, troubleshooting assistance, and post-installation guidance. We're here to ensure your project succeeds from start to finish.
Ordering & Payment
Q·16How do I place an order?
You can order directly through our website or contact our sales team for personalized assistance. We'll help you find the exact engine or transmission for your specific vehicle and application.
Q·17What payment methods do you accept?
We accept major credit cards, bank transfers, and financing options. Our secure payment processing ensures your information is protected throughout the transaction.
Q·18Do you offer financing?
Yes! We offer flexible financing options to help make your engine or transmission purchase more affordable. Contact our sales team to learn about available financing programs and qualification requirements.
Didn't find your answer?
Our specialists are available to answer any question about fitment, pricing, warranty, or shipping. Text your VIN for the fastest response.